Your 2021 Benefits Resource

Genesys Care Coordinators

Genesys Care Coordinators provide a guided health care experience for participants of the HDHP and PPO medical plans.

Genesys Care Coordination and health care navigation

If there’s a better way for you to experience health care, your Genesys Care Coordinators will find it. Consider them as your dedicated team of nurses, benefits experts and claims specialists who advocate for your care.

Among other things, the Genesys Care Coordinators:

  • Issue/replace ID cards
  • Answer claims, billing and benefits questions
  • Help manage chronic conditions
  • Find in-network providers
  • Get to know you and your unique health needs
  • Help reduce unnecessary out-of-pocket costs
  • Ensure you receive high-quality, safe and cost-effective care

Tobacco / Nicotine Cessation Program

Are you interested in kicking the habit? Genesys offers complimentary tobacco and nicotine coaching from your Genesys Care Coordinators. To get started, call 1-877-498-3041 or visit

Your Genesys Care Coordinators are just a call, click or tap away.

1-877-498-3041 Monday – Friday 8:30 A.M. – 10:00 P.M. EST

You can access the website at:

Download the app: MyQHealth – Care Coordinators