Genesys Care Coordination and health care navigation
If there’s a better way for you to experience health care, your Genesys Care Coordinators will find it. Consider them as your dedicated team of nurses, benefits experts and claims specialists who advocate for your care.
Among other things, the Genesys Care Coordinators:
- Issue/replace ID cards
- Answer claims, billing and benefits questions
- Help manage chronic conditions
- Find in-network providers
- Get to know you and your unique health needs
- Help reduce unnecessary out-of-pocket costs
- Ensure you receive high-quality, safe and cost-effective care