Your 2021 Benefits Resource

Enrollment

Enrolling through BenefitsNow is quick and easy. Remember, if you are a new hire, you must enroll within 31 days of hire. Otherwise you will have to wait until the next annual enrollment, unless you have a qualifying change in status.

Employees with a qualifying change in status have 31 days to make relevant changes to their benefits through BenefitsNow. See When Things Change for more information.

 

Step 1: Log On to BenefitsNow

To enroll for 2021, you will need to log on to BenefitsNow, our online enrollment tool. You can access the BenefitsNow website from anywhere you have Internet access, 24 hours a day, 7 days a week. To access the BenefitsNow website, click here.

If this is your first time accessing the system, select Are you a new user? and follow the prompts to set up your username and password.

Note, you must enter the last 4 digits of your Social Security Number, birth date, zip code (for your home address) and create security questions to access the BenefitsNow portal.

When you are ready to enroll, select Enroll Now on the right side of the home page, or selectEnroll in the Action Needed box in the center of the home page.

Step 2: Review Your Personal Information

It is important that you review all of the personal information that has been pre-loaded into the system for you. You can make changes to your phone number right in the system. If you have updates to other personal contact information, update your contact information including your email and home address, update your contact information in the Genesys Oracle system. This information routinely updates the benefits system. Contact HR@genesys.com for assistance with the Genesys Oracle updates.

Step 3: Enroll or Change Your Benefit Election

To make your elections, you can use the Enroll in Your Benefits tile, or you can select individual benefits by using the Change Your Coverage tile.

Step 4: Print a Copy of Your Confirmation Statement

Once you have completed your enrollment, you will land on the Confirmation page, where you can print a paper copy of the screen for your records.

If you want to make a change, just log back on to BenefitsNow anytime before the end of Open Enrollment and complete the above enrollment steps.

Questions?
If you have a question or issue that cannot be resolved through the BenefitsNow website, contact Your Benefits Service Center:

  • Call (844) 868-6230
  • Email by clicking Contact Us in BenefitsNow
  • Chat with a representative online by clicking Chat in BenefitsNow

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